How Clearwell works

  1. Sign up and tell us about you. A short intake and two standard check-ins (the PHQ-9 and GAD-7) help your clinician understand where you're starting — and let you both see progress over time.
  2. See your cost before you book. Paying cash? The price is already published. Using insurance? Add your card, we check your benefits with your insurer, and you see your personal estimate with each part explained.
  3. Choose your clinician. Browse the directory with filters, or answer a few questions and get suggestions — each with the reasons shown. Your request goes to the clinician, who accepts it personally. You can switch anytime, no penalty, no questions.
  4. Meet by video, right in your browser. No app to download. There's an audio-only fallback if your connection is rough, and secure messaging with your clinician between sessions.
  5. Get a receipt that explains itself. Every receipt shows your estimate, the actual charge, and the plain-words reason for any difference. If the difference was our mistake, we write it off — you pay what we estimated.